Return Inquiry

Happiness is our #1 priority, and our Customer Service Leader is here to assist you with any issues you may be experiencing. If you are experiencing technical issues with your product or suspect it may have a defect, please take a minute to fill out the questionnaire below. These questions will help better determine what the problem may be. Please allow 48 hours (M-S) for our Customer Service Leader to review your form and get back to you with the next steps. We apologize for any inconvenience, but promise to resolve your issues asap.
Thank you for your support!

If your unit was previously installed and working properly, please try the following tests before submitting.

  • Insert a brand new set of alkaline batteries.
  • Set in a dark room and allow batteries to settle.
  • Activate your light with motion.
  • If it activates, please wait and allow light to turn off.
Make sure you check out our installation videos to find out how to currently set up and install your product.